Privacy Policy

Last Updated: June 2026

Your privacy is important to us. This Privacy Policy describes how PLC Machinery (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from plcmachinery.com (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Personal Information We Collect

Device Information

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this as “Device Information.”

Order Information

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card or other payment details), email address, and phone number. We refer to this as “Order Information.”

2. How We Use Your Personal Information

We use the Order Information we collect to fulfill orders placed through the Site, including processing payment, arranging shipping, and providing invoices and order confirmations. We also use this information to:

  • Communicate with you about your orders and inquiries
  • Screen orders for potential risk or fraud
  • Provide customer support and process returns or warranty claims
  • When consistent with your preferences, send you information or advertising about our products and services

We use Device Information to help us screen for potential risk and fraud, and to improve and optimize our Site (for example, by understanding how customers browse and interact with it and by measuring the success of our marketing campaigns).

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the Site, remember your preferences, analyze traffic, and support advertising. Cookies are small data files placed on your device. The types we use include:

  • Essential cookies required for core Site functions such as your shopping cart and checkout
  • Analytics cookies, including Google Analytics and Google Tag Manager, which help us understand how visitors use the Site
  • Advertising cookies, which support our marketing through Google Ads and similar services

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site, including the checkout process.

4. How We Share Your Personal Information

We share your personal information with trusted third parties only as needed to operate our business, including:

  • WooCommerce / Automattic, which powers our online store. You can read more in Automattic’s Privacy Policy at automattic.com/privacy.
  • Payment processors, who handle your payment information under their own privacy and security policies
  • Shipping carriers, to deliver your orders
  • Google, for analytics and advertising (see Google’s Privacy Policy at policies.google.com/privacy)

We may also share your personal information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights. We do not sell your personal information.

5. Behavioral Advertising

We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you, primarily through Google Ads. You can opt out of personalized advertising using the following tools:

  • Google Ads Settings at adssettings.google.com
  • The Digital Advertising Alliance opt-out at optout.aboutads.info
  • The Network Advertising Initiative opt-out at optout.networkadvertising.org

6. Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete it, or as otherwise required to comply with our legal, accounting, or tax obligations.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. The Site uses encryption (SSL/TLS) to protect information transmitted during checkout. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, update, or request deletion of the personal information we hold about you, and to opt out of certain uses of your information. To exercise these rights, contact us using the details in the “Contact Us” section below. We will respond to your request in accordance with applicable law.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information.

9. Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

10. Children’s Privacy

Our Site and products are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. When we do, we will revise the “Last Updated” date at the top of this page.

12. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a request or complaint, please contact us:

PLC Machinery

365 Warehouse Dr., Suite 110, Buda, TX 78610

Email: [email protected]

Phone: (800) 745-9007

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